Open Enquiries. At the top is your forwarding address. It looks like enq-yourcode@in.talkofthetrade.com.au, where yourcode is a short code unique to your account.
Forward any customer email to that address from any mail app, on your phone or your computer. Within a minute or so the enquiry appears on the Enquiries page with the sender's name and email, the subject line and the message. Enquiries are listed newest first.
A forwarded email counts as one enquiry against your monthly limit: 20 on Free, unlimited on Starter and Crew. If Free has reached 20 for the month, the forward is not accepted and the count resets on the first of the month, Melbourne time.
Each enquiry has a Quote this button that opens New quote with the customer's name and email already in and their message shown above the form. Once a quote exists, the enquiry shows its status instead.
Only forward emails from people who have asked you for a price. The address is yours; do not publish it on your website. On Crew, the website enquiry form is the way to take enquiries from your site.
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